Over the past year, we’ve wrapped up our current strategy cycle and ventured into new areas, yielding mixed results. However, our organisation has evolved, bolstering our skills, and we’re eager to craft our next strategy.
A cornerstone of our work is the 24-hour mental health support line for people in Hull and East Yorkshire, commissioned by Humber Teaching NHS Foundation Trust (HTFT). Operating from our premises, we handle over 100 daily calls — an atypical arrangement, as such services are usually run by NHS Trusts. This partnership underscores our commitment to accessible community support.
We play a vital role in providing crisis services to Hull and the East Riding. Alongside the support line, we offer an adult crisis pad and secured one-year funding for a children’s safe space. In North East Lincolnshire, we’ve established a safe space for adults. All these services operate beyond standard hours, addressing the pressing need for non-9-to-5 support.
We’ve successfully delivered vocational services through the Work Well Project in Hull, but the non-recurrent funding ended in March 2023. Similarly, our homelessness service in North East Lincolnshire, highly regarded and well-attended, faced funding constraints. These examples highlight the challenges we face with one-year extensions and non-recurrent funding.
Our estate has expanded significantly, thanks to a £2.65 million investment from Social and Sustainable Capital. We now own 40 properties, offering over 100 bed spaces for quality living.
Our subsidiary, Wellington Care, continues its vital work, with our staff growing to meet the demands of complex care. We’ve enhanced staff support structures and adapted homes for clients’ needs, thanks to our property acquisitions.
Over the last year we have supported over 10,000 people. This can often be challenging for our staff, particularly in our crisis services. Our dedicated staff consistently rise to the challenge, and our managers have made significant strides in meeting contract requirements. People are increasingly open about their mental health, reaching out to us for support, we applaud this and will ensure we are there to help those who need it.
Overall, it’s been a successful year, and I’m excited about the upcoming year as we develop our new strategy.
Emma Dallimore
Chief Executive – Hull and East Yorkshire Mind
Read the full Annual Report here.
