Frequently Asked Questions

Can I self-refer?

Yes, it is easy to self-refer to the support we offer at Hull and East Yorkshire Mind. You can complete the referral form here or contact us in your preferred way. We can offer you personal and tailored advice based on what support is right for you so that you do not have to face mental health alone.

What do we do?

Our projects are accessible across Hull and East Riding. We offer group support, therapeutic workshops, help to get back into employment, stress control, housing, counselling, mentoring for prison leavers… the list goes on. If you, or someone you know, feel like they may benefit from our support please do contact us and we can advise on what pathway would be most appropriate.

How long will I have to wait?

After making a referral, the hard bit is done… you are on your way to accessing help and should feel proud. You can be sure to hear from us very soon. Initial contact will be made within 10 working days to book you in for an assessment which will consist of going over confidentiality, the logistics of the support we offer, an action plan that suits your goals and aspirations as well as that you are happy with the project and worker suggested.

Where will I have to go?

We cover the whole of East Yorkshire and have various venues for activities and support across Hull, Hessle, Beverley, Goole, Driffield, Bridlington, Pocklington and Withernsea.

What if im worried for someone?

It can be difficult when a friend or relative is struggling with their mental health. Facing a difficult time together and talking about how you both feel can bring people together, giving you a chance to express love and affection in a way that has not been possible before. Support them and let them know you are there to help. Talk about what they feel would help. Offer practical help such as making a telephone call to access the support. keep yourself, and the person, focused on positive things and day to day realities.

And if they won’t seek help…It is common to feel frustrated if you think someone is not trying hard enough to get well, but try not to make assumptions about how they feel. If you are able to make time to have an honest conversation and show them that you value what they are telling you it can be easier to move forward together. Try to identify with the emotions that they are expressing and the reasons why they might not feel they need help- fear, weakness, previous experience etc. This might help you to agree that asking for extra support and treatment could be helpful.

What ages do we work with?

We work with young people from the age of 10, and adults of any age.

Local Information Line

For more information about Hull and East Yorkshire Mind, its services or to talk about donating contact us via the methods listed below.

Hull & East Yorkshire Mind
Wellington House
108 Beverley Road

Tel: 01482 240200

Text: 07520 633447

Information Line (9am – 5pm/Monday-Friday): 01482 240133
Fax: 01482 336878

National Legal Line

We provide legal information and general advice on mental health related law covering:

• Mental health
• Mental capacity
• Community care
• Human rights and discrimination/equality related to mental health issues

We are open Monday to Friday (except for bank holidays).

Mind Legal Line
Unit 9
Cefn Coed Parc
CF15 7QQ

Please note: we are extremely busy on the Legal Line at present and it may take up to 6 weeks for us to respond to your email or letter. We’re sorry about this and hope to be back to normal shortly.

Other information

Smoking and Mental Health

Being smoke-free helps relieve stress, anxiety and depression and gives you a more positive outlook on life. These benefits apply to all smokers, not just those with pre-existing mental health problems.

Nutrition and Mental Health

Eating a healthy diet can do a lot to improve your mood and sense of wellbeing. Explore the relationship between what you eat and how you feel.

Physical Activity and Mental Health

We all know that being physically active is good for our bodies. But our physical health and mental health are closely linked – so physical activity can be very beneficial for our mental health and wellbeing too.

Mental Health Problems and Physical Health

Poor physical health can lead to an increased risk of developing mental health problems. Similarly, poor mental health can negatively impact on physical health, leading to an increased risk of some conditions.

Long Term Conditions and Mental Health

People with long-term health conditions are more likely to suffer poor mental health. Hull & East Yorkshire Mind will work with you to identify the best course of treatment/therapy to improve your mental well-being.

Mental illness affects 1 in 4 people in England. We are there to help!

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